Kenswitch Ltd endeavors that it collects, uses and manages personal data in full compliance with Data Protection Act 2019.

Information Collected

There are instances that we will collect your personal data, and this may include and not limited to:

• When you visit our website
• When you visit our offices
• When you contact us using our official channels like phone numbers and emails.
• When you subscribe to any of our products or services.

The personal data that we may collect includes full names, phone numbers, emails, Identification details, PIN number, Bank details, CCTV images etc.

Why we need to collect personal Data

In line with the data protection Act, we collect and process your personal data for various reasons:

• By you giving us consent
• To perform a contract, we have with you.
• To comply with a legal/regulatory obligation.
• For legitimate business that we carry out e.g. marketing, analytics, payment switching etc.

With whom shall we share your data with?

We will not share or disclose your data except in accordance with applicable laws and regulations. We may share or disclose your information with our partners or other statutory authorities for purposes of complying with the demands of the said authorities.

How Safe is your Data?

We have put in place systems, processes and controls to ensure that your data is safeguarded from unauthorized access or modification.

Your Rights

• where the Legal Basis of our Processing is Consent, to withdraw that Consent to process additional information.
• to be informed of the use to which Personal Data is to be put.
• to access Personal Data in our custody.
• object to our Processing of Personal Data in limited circumstances.
• to the correction or deletion of inaccurate data, or to complete incomplete data.
• to restrict Processing in specific circumstances e.g. where there is a valid complaint about accuracy.
• to prevent processing that is likely to cause damage or distress to you or anyone else.
• to be notified of a Personal Data Breach which is likely to result in high risk to your rights and freedoms; and
• to make a complaint to the ODPC or any other regulatory body.

For How long will we retain your Data?

We shall only retain Your Personal Data that we collect for as long as is necessary to fulfil the purpose for which it was collected or as otherwise required by law.

Transfer of your personal Data outside Kenya

We may at times transfer your personal data outside Kenya as circumstances may prevail. This shall be done with the requisite and appropriate approvals and safeguards on the data.

Data Protection Officer Contacts.

Email address: Risk@kenswitch.com
Contacts: +254 725 232244