Who we are

As a trusted partner to commercial banks, insurance companies, and financial service intermediaries, Kenswitch ensures broad and seamless access to payment services through a robust and well-integrated network. Customers enjoy the convenience of using both proprietary and scheme cards to access financial services across multiple platforms, including:
Interoperable ATMs
Domestic Merchant POS
Interoperable Agent Banking
Online Dispute Resolution Services
Kenswitch is committed to advancing financial inclusion and enhancing the efficiency of Kenya’s payments ecosystem.

Our Story

Kenswitch is Kenya’s premier Payment Service Provider (PSP), operating under the regulatory oversight of the Central Bank of Kenya (CBK), in accordance with the National Payments System (NPS) Act of 2011.

Kenswitch has partnered with over 30 financial institutions to power Kenya’s payment ecosystem.
We enable seamless interoperability across the country’s financial channels, including:
2,500+ ATMs
50,000+ Agent Banking outlets
40,000+ Domestic Merchant POS terminals
The channels serve more than 10 million users, delivering accessible, efficient, and secure financial services nationwide.

Vision

To enable payments everywhere.

Mission

To be the leading organization facilitating payments within the East African region.

Core Values

  • To provide the most effective and efficient service
  • To satisfy our customers
  • To continuously improve the quality of our services and products
  • To safeguard the welfare of all stakeholders